DACK’s Customer Experience Enhancing Solution, with Thomas Schaper
IMPROVE YOUR GUEST EXPERIENCE WITH SEAMLESS TECHNOLOGY
In today’s episode, Alex and Annie welcome Thomas Schaper, the Head of Product at DACK Inc. Thomas shares his experience in creating DACK as an app that improves the guest experience and makes vacations easier. He also discusses details about DACK’s model from how it was named to how it works. Find out more about Thomas and DACK in this latest episode of Alex & Annie: The Real Women of Vacation Rentals.
“REAL” TALK
THOMAS: FREE UP YOUR STAFF WITH AUTOMATION
“If you free up your staff with automation and tech, then you can focus on the truly cool parts about hospitality. You can come up with more engaging conversations to have with them, when every call doesn't have to be about what the Wi-Fi code is or how to how to turn on the hot tub, stuff like that. I think it kind of frees up your team to do more memorable, engaging, you know, personal things.”
This episode is brought to you by Wheelhouse: The Ultimate Revenue Driving Machine.
Wheelhouse is a proud member of Alex & Annie's List, presented by Rev & Research
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