How can hospitality foster deeper connections with guests, communities, and even competitors? 🤔
In this week’s episode, we are delighted to welcome back Tom Goodwin, CEO of Mountain Laurel Chalets and host of the For the Love of Gatlinburg podcast.
Tom shares:
✨ The power of storytelling to preserve the essence of a destination
✨ Key insights from acquiring a vacation rental business while staying true to his brand
✨ Innovative ways his team creates unforgettable guest experiences
Whether you’re in the vacation rental industry or passionate about elevating guest experiences, this episode offers valuable lessons in building loyalty through connection and hospitality.
🔗 The link is in the comments 👇
#vacationrentals #shorttermrentals #airbnb #guestexperience #storytelling
