Robin Craigen and his wife Heather had a unique beginning in their hospitality journey that started on the high seas with their luxury yacht charter business. During this time, they developed a formula for creating exceptional guest experiences that would later lead them to trade their swim trunks and flippers for snow suits and ski poles. They moved to Steamboat Springs and opened a ski chalet business with just 2 properties, applying the same principles they learned from the yacht business to help vacationers from around the world experience the beauty of the Colorado mountains.
Fast forward several years and Moving Mountains has lived up to their name – rated as one of the Top 100 Places to Work by Outside Magazine, their team now manages nearly 200 luxury rentals in Steamboat Springs, Vail, Beaver Creek and Breckenridge. Robin shares stories of building the business and their incredible team, acquisitions, technology decisions and how keeping a close watch on their financial hygiene has enabled their long-term growth strategy.
This episode is part of our Spotlight on Exceptional Property Managers, brought to you by Wheelhouse: The Ultimate Revenue Driving Machine.
