Special offer for Alex & Annie listeners: Receive $150 Amazon gift card when you try Turno and its Cleaner Marketplace: https://turno.com/offer/alexandanniepodcast/
In the latest episode of "Alex and Annie, the Real Women of Vacation Rentals, "we’re in for a treat to an insightful conversation with the dynamic duo of 30A Beach Girls, Hollie and Lisa. Nestled in a stunning vacation home with the aroma of a chef's creation wafting through the air, the podcast delved into the secrets behind the success of this female-led empire in the vacation rental industry.
The Founding Story:
Hollie unveils the fascinating journey of 30A Beach Girls, from a humble housekeeping and maintenance company to a thriving management enterprise. Discover how their evolution was fueled by proactive communication and a commitment to personalized guest experiences.
Unreasonable Hospitality" and Beyond:
Explore the unique culture of 30A Beach Girls, where going above and beyond guest expectations is the norm. Learn about their approach to building lasting relationships with repeat guests and the art of adding personal touches, such as holiday home decorations.
Key Takeaways:
💃 Unique Guest Experience: The 30A Beach Girls have built their brand by offering personalized vacation experiences, leading to repeat business and a strong reputation.
📈 Strategic Growth: The company plans to expand to 200 units but will then focus on maintaining quality over quantity, being selective about the properties they manage to fit their business model.
💼 Seasonal Business Diversification: They are expanding into corporate retreats and events during off-peak seasons to provide consistent work for staff and additional revenue streams.
Join us for a conversation that's as enriching as the vacations that 30A Beach Girls curate. Subscribe, listen, and transform the way you think about vacation rentals with Alex and Annie, the Real Women of Vacation Rentals! 🌅🎧
TIMESTAMPS:
00:00:00 - Introduction and Meeting the 30A Beach Girls
00:00:51 - Starting a Vacation Rental Business
00:01:46 - Growth and Recognition in the Panhandle
00:02:31 - Building Company Culture
00:03:15 - Importance of Repeat Guests and Listening
00:04:13 - Adding Personal Touches and Unique Experiences
00:05:04 - The #WeAreNotAirbnb Movement
00:06:41 - Homeowner Relations and Revenue Management
00:07:43 - Using Data for Revenue Decisions
00:09:06 - Real Estate and Market Dynamics
00:09:47 - Software and Tools for Business Operations
00:11:27 - Guest Experiences and Concierge Services
00:15:31 - Looking Forward to 2024
00:17:04 - Ideal Home Profile for Growth
00:18:15 - Handling Maintenance and Housekeeping
00:19:09 - Expanding Shoulder Seasons and Corporate Retreats
00:19:35 - The Charm of 30A and Potential Expansion Plans
Connect with the 30A Beach Girls:
Website: https://30a-beachgirls.com/
Instagram: https://www.instagram.com/30abeachgirls
Facebook: https://www.facebook.com/30abeachgirlss
Twitter: https://twitter.com/i/flow/login?redirect_after_login=%2F30a_beachgirls
This episode is brought to you by Turno: the smart way to schedule, pay, and find vacation rental cleaners. Join hosts and property managers worldwide who put their short-term rental and Airbnb cleaning on autopilot with Turno.
Special offer for Alex & Annie listeners: Receive $150 Amazon gift card when you try Turno and its Cleaner Marketplace. New users can sign up at https://turno.com/offer/alexandanniepodcast/. Search for a cleaner in your area, connect with one or more, and then complete a marketplace cleaning. Once you see how easy and simple cleaning management can be, you’ll love how much time and money you save, not to mention no more cleaning headaches!
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