May 24, 2023
Unveiling the Secrets of High-End Concierge Service for Vacation Rentals with Kristin Brown
In our latest episode, we sit down with Kristin Brown CEO of Concishare, a prominent lifestyle concierge management company to explore high-end concierge service for vacation rentals. What does it take to provide a seamless…
April 5, 2023
Enhancing Guest Experiences Using In-Unit Technology, with Suneel Goud
In today’s episode, Alex and Annie feature Suneel Goud, the CEO and Co-Founder of GuestView Guide, a SHARP NEC company. Suneel discusses their in-unit digital concierge designed for property managers and operators to enhance…
Jan. 18, 2023
DACK’s Customer Experience Enhancing Solution, with Thomas Schaper
IMPROVE YOUR GUEST EXPERIENCE WITH SEAMLESS TECHNOLOGY In today’s episode, Alex and Annie welcome Thomas Schaper, the Head of Product at DACK Inc. Thomas shares his experience in creating DACK as an app that improves the gue…
Jan. 4, 2023
The Journey is the Destination, with Luca Zambello, CEO of Jurny
Luca Zambello joins us for today's episode to share the journey of creating Jurny, the industry's first MOS (management operating system). With roots in property management, Luca shares how he changed software 5 times - then…
Dec. 14, 2022
How a Young Entrepreneur is Re-imagining Guest Experience Technology, with Francois Goello
Francois Goello who is the founder of Enso Connect joins us today for an interesting tale of how a terrible guest experience led to him founding one of the slickest guest apps on the market. Francois tells us how Enso Connec…
Oct. 26, 2022
The Queen of Guest Experience: Tyann Marcink Hammond, Touch Stay
Tune in for a fun look behind the curtain of this amazing gal that is changing the game for small and large vacation rental operators that want to provide an enhanced experience for their guests! Tyann wears two hats - she o…
Sept. 14, 2022
The Billion Dollar Question: Can Limited Edition Be Scaled? With Matt Landau
Matt Landau is one of the most respected thought leaders in vacation rentals. Founder of VRMB, Matt has built an information-sharing media empire, driven by one simple yet effective concept. As he tells us, "If you have a ti…
Aug. 24, 2022
Creating Shoppable, Revenue Driving Experiences, with Minoan Founder Marc Hostovsky
Marc Hostovsky, CEO/Founder of Minoan Experience, joins us today for an enlightening look at e-commerce and how vacation rental companies and hosts now have the ability to make their properties a shoppable, revenue driving e…
Aug. 10, 2022
Predicting a Wave of Tech Consolidations, with Matt Loney, CEO of Xplorie
Today we're joined by Matt Loney, CEO of Xplorie, for a conversation about the current state of guest experience and tech in the vacation rental industry and what the future holds for consolidation between overlapping produc…