Nov. 18, 2024

Reality Check: What It Really Takes to Succeed in Hospitality

✨ The vacation rental industry offers exciting opportunities, but are newcomers truly prepared? 📛 Many dive in without fully understanding the realities of hospitality - a challenge that affects not just individuals, but the industry as a whole. 💡 That’s why, years later, we remain 100% passionate about sharing knowledge…

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Nov. 16, 2024

The Role of Core Values in Achieving Success

🤔 How do successful entrepreneurs stay on track in a world full of opportunities? It all comes down to clarity. 💡 Steve Turk, founder of Tangy Management, shares how having a clear mission and core values can help you focus, say “yes” to the right things, and make quick decisions…

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Nov. 14, 2024

New Episode Alert with Steve Turk

What happens when a luxury hotel expert steps into the world of vacation rentals? 🤔 From his 24 years in luxury hotels, Steve has brought game-changing guest experience strategies to vacation rentals, blending hospitality standards with the flexibility that guests love. In this episode, Steve shares how he: 🔨 Builds…

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Nov. 13, 2024

Building a Boutique Brand: How Steve Turk Brings Hotel Standards to Vacation Rentals

In this episode, we sit down with Steve Turk, founder of Tangy Management, a vacation rental management company known for its unique hotel-inspired approach to hospitality. With over 24 years of experience in luxury hotels, Steve brings a fresh perspective to the vacation rental industry, blending high standards from the…

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Nov. 8, 2024

New Episode Alert - Live from Scale Italia 2024

⭐ This week, we’re excited to bring you a special episode recorded live from Scale Italia 2024 in beautiful Florence, Italy! ✨ Join Alex & Annie as they sit down with industry leaders to unpack the latest trends, tech innovations, and challenges shaping the future of vacation rentals and property…

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Nov. 6, 2024

New Episode Alert live from Scale Italia 2024

⭐ This week, we’re thrilled to bring you a special episode recorded on the floor at Scale Italia 2024! Join us as we dive into the latest in vacation rental tech, AI innovations, and the unique challenges of Europe’s short-term rental market. 📍 Hear from industry leaders Cristiana Carpini, Deborah…

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Nov. 6, 2024

Scaling Up in Italy: Behind the Scenes at Scale Italia 2024 with Alex & Annie

This week, we’re coming to you live from the heart of Florence, Italy, where Alex & Annie attended Scale Italia 2024! In this special on-the-ground episode, we bring you a dynamic mash-up of conversations with some of the most influential figures in the vacation rental and property management industries. Hear…

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Nov. 5, 2024

Memories vs. Folio: Why Prioritizing Experiences Matters

⭐ In the vacation rental world, it's easy to get caught up in maximizing revenue. But what can truly set you apart is creating unforgettable experiences for your guests. 💡 This oldie but goodie story shows how one property went above and BEYOND for their guests in the early days…

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Nov. 4, 2024

Ego Kills Deals: How to avoid Acquisition Failures with the OGs of Panhandle

💡 In our throwback episode with the OGs of the Panhandle, we dive into what it takes to succeed in navigating acquisitions and building a lasting company culture. 🚉 Egos can derail acquisitions. True success lies with leaders who prioritize humility and foster collaboration. 🤝 Effective leadership means empowering and…

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Nov. 1, 2024

Proactive Self-Regulation: A Path to Sustainable Short-Term Rentals

🏠 Short-term rentals offer economic benefits for property owners and destinations, stimulating tourism. However, they also spark legitimate concerns about noise, safety, and their impact on the housing market. 💫 The industry could take charge of its future by establishing clear standards, actively addressing community concerns, and prioritizing responsible operations.…

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Oct. 30, 2024

Throwback Episode w/ the OGs of the Panhandle: Lino Maldonado, Jim Olin, Paul Wohlford & Steve Caron

In this special re-air of one of our most popular episodes, Alex & Annie brings together a powerhouse panel of industry experts, known as the OGs of the Panhandle. Our guests—James Olin, Steve Caron, Lino Maldonado, and Paul Wohlford—share invaluable insights from their decades-long journeys in the vacation rental industry,…

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Oct. 29, 2024

Creating a Culture of Purpose: Empowering Employees in the Vacation Rental Industry

💡 In our episode with Tom Goodwin, he shares how creating a positive and fulfilling business environment starts with leadership that supports a positive mindset. When leadership invests in their people, it trickles down to the team and is felt by guests. 💼 It is important for businesses to prioritize…

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Oct. 28, 2024

Creating Lasting Impressions: The Impact of Branding in the Vacation Rental Industry

🏡 In the vacation rental industry, branding is more than just a logo – it's the heart, voice, and values of your business. 🙌 It is crucial to identify and showcase what sets you apart in this highly competitive market. It is what creates a lasting impression on your guests…

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Oct. 26, 2024

Why Supporting Others Leads to Collective Growth with Tom Goodwin

✨ Looking back on our conversation with Tom Goodwin earlier this year, he shared powerful insights on cultivating an abundance mentality in today’s competitive landscape. Here are some key takeaways: 🤝 Collaboration and support over competition and secrecy. 🌟 Believing in the abundance of success to uplift the entire industry.…

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Oct. 23, 2024

Throwback to Our Most Listened Episode of 2024 – Building a Hospitality Legacy with Tom Goodwin

In this special re-air of one of our most popular episodes, Alex & Annie revisit our insightful conversation with Tom Goodwin, CEO of Mountain Laurel Chalets. Tom’s remarkable journey in the vacation rental industry, from unexpected beginnings to building a brand rooted in community, continues to inspire. Tom's Journey: Discover…

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Oct. 19, 2024

Why Your Voice Matters: The Fight for Fair Vacation Rental Regulations

🏝 In our latest episode, Dennis Goedheid of Casiola Vacation Homes emphasizes the importance of industry-wide involvement in addressing regulatory challenges. 💬 Even if it feels like certain regulations won’t directly affect you, they can have significant ripple effects across the entire vacation rental industry. As stakeholders, it's essential to…

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Oct. 16, 2024

New Episode Alert with Dennis Goedheid

⭐ In this week’s episode, we’re excited to welcome back Dennis Goedheid, CEO of Casiola Vacation Homes, to explore the global expansion of his vacation rental franchise. 💡 Dennis shares his vision for creating a world-class vacation rental brand, the challenges of scaling through franchising, and how Casiola ensures a…

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Oct. 16, 2024

Building a Global Vacation Rental Brand Through Franchising with Casiola CEO, Dennis Goedheid

In this week’s episode, we welcome back Dennis Goedheid, founder and CEO of Casiola Vacation Homes. Dennis returns to share exciting updates on his company's growth, including the launch of a new franchise model. Since its inception, the franchise has rapidly expanded into key markets, including Aruba, where Casiola has…

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Oct. 14, 2024

Going the Extra Mile: Personalization and AI in Modern Hospitality

⭐ In our latest episode, Ian Carter shares his insights on how short-term rentals can match the consistent, trusted experience of leading hotel brands. 🤝 It all comes down to property owners’ personal commitment—going the extra mile to enhance the guest experience beyond just providing amenities. 🤖 Ian also explains…

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Oct. 11, 2024

New Episode Alert with Ian Carter

💡 This week, Ian Carter shares his unconventional journey into the hospitality industry—starting at General Electric before rising to become the CEO of Hilton International. 💬 In this episode, Ian reveals how his unique path shaped his leadership of global brands and how he’s now driving innovation in the vacation…

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Oct. 9, 2024

Insights from Ian Carter, former CEO of Hilton International: How to Balance High-Tech w/ High-Touch

Exclusive offers for Alex & Annie Listeners: - Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers. Claim this offer…

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Oct. 4, 2024

No More Filters: The Power of Clear Data for Property Managers

📆 As 2024 is coming to a close, Rebecca Ballart from Rev & Research highlights one of the major things property managers should focus on: DATA. ⭐ Reviewing what worked and what didn’t will help you adjust your rates and set up for a successful 2025. 💡 For more insights…

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Oct. 2, 2024

New Episode Alert with Rebecca Ballart

✨ In this week's episode, we are once again joined by Rebecca Ballart, COO of Rev & Research. ⭐ Rebecca dives into Revenue Management and Market Insights for Q4 2024. 💡 From navigating oversupply to having tough homeowner conversations and boosting direct bookings, this episode is packed with strategies to…

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Oct. 2, 2024

Closing Out Strong: Revenue Management and Market Insights for Q4 2024 with Rebecca Ballart

Exclusive offers for Alex & Annie Listeners: - Get a FREE OwnerPoint Analyst with a demo ($1200 value). Enjoy 10% off OwnerPoint Pro or OwnerPoint Connect services, plus over 50% off additional markets and zip codes. Alex & Annie listeners also receive free Jini for Property Managers. Claim this offer…

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