✨ In this week’s episode, Tom Goodwin, CEO of Mountain Laurel Chalets, talks about why branding is more than just properties - it’s about the experiences you create for guests. ⭐ He shares how his team goes above and beyond to meet rising guest expectations. From personalized welcome bags to…

How can hospitality foster deeper connections with guests, communities, and even competitors? 🤔 In this week’s episode, we are delighted to welcome back Tom Goodwin, CEO of Mountain Laurel Chalets and host of the For the Love of Gatlinburg podcast. Tom shares: ✨ The power of storytelling to preserve the…

In this week’s episode, we’re thrilled to welcome back Tom Goodwin, CEO of Mountain Laurel Chalets and host of For the Love of Gatlinburg Podcast. Tom shares insights into his family-run vacation rental business in Gatlinburg, which has been a beloved destination for over 50 years. We dive into his…

In this special throwback episode, we revisit a powerful conversation with Amber Hurdle, CEO and founder of Employer Brand Central. Originally aired around this time last year, this episode marks a pivotal moment for Alex & Annie as they navigated career transitions and personal growth. Amber’s wisdom, energy, and insights…

💡 In this week's episode, John Hildebrand shares his collaboration with Rent Responsibly in advocating for fair regulations and supporting the growth of the vacation rental industry. ✨ From stopping harmful bills to rebuilding policies that work for everyone, John highlights the power of statewide coalitions and how advocacy drives…

✨ This week, we’re thrilled to welcome back John Hildebrand, founder of Hildy Homes and a leading advocate in the short-term rental industry. ⭐ With years of experience as a seasoned property manager, John shares invaluable tips for running a successful short-term rental business. From streamlining operations to navigating challenges…

This week, we’re thrilled to welcome back John Hildebrand, founder of Hilde Homes and a leading advocate in the short-term rental industry. From his early days as a property manager to becoming a leading voice in vacation rental advocacy and education, John shares his inspiring journey with authenticity, humor, and…

⭐ In our latest episode, Declan McGonigal reflects on his role with the Myrtle Beach Chamber of Commerce and CVB DMO Board. 💡 He discusses how engaging with community leaders has been a transformative experience, contributing to both his personal growth and the success of his vacation rental business. 🤝…

⭐ In this week’s episode, Declan McGonigal shares the key strategies and tools that helped him scale his vacation rental business from 2 to 70+ properties. 🙂 A standout feature of his tech stack is Happy Guest, a platform that fully automates guest check-ins while managing critical tasks like collecting…

In this week’s episode, we are joined by Declan McGonigal, owner-operator of My Beach Vacation Rentals, as he shares his incredible journey of scaling his vacation rental business from just 2 properties to 70+ in North Myrtle Beach! Declan shares: ✨ How realtor referrals helped fuel his growth ✨ The…

In this week’s episode, we sit down with Declan McGonigal, the dynamic owner-operator of My Beach Vacation Rentals, based in North Myrtle Beach. Declan’s story is one of grit, growth, and ingenuity, as he shares how he went from managing just two properties to overseeing a thriving portfolio of 70…

In this week’s episode, we sit down with Declan McGonigal, the dynamic owner-operator of My Beach Vacation Rentals, based in North Myrtle Beach. Declan’s story is one of grit, growth, and ingenuity, as he shares how he went from managing just two properties to overseeing a thriving portfolio of 70…

✨ In this week's episode, Amy Hinote explains how DARM is designed for established vacation rental companies with dedicated departments like reservations, housekeeping, marketing, and revenue management. ⭐She highlights the unmatched depth of education offered and how attendees can benefit from recorded sessions even if they can't attend in person.…

🚨 DARM 2024 is Coming! 🚨 In this week’s episode, Alex & Annie sit down with Amy Hinote, founder of the Vacation Rental Data and Revenue Management Conference (DARM), to give you an exclusive sneak peek at what’s in store for DARM 2024! Here’s why you can’t miss this year’s…

Register at https://vrdarm.com/registration/ and get $200 off when you use the promo code AlexAnnieVIP In this exciting episode, we are joined by the dynamic Amy Hinote, founder of the Vacation Rental Data and Revenue Management Conference (DARM). Amy shares her vision for DARM 2024, revealing exciting details about the venue,…

✨ The vacation rental industry offers exciting opportunities, but are newcomers truly prepared? 📛 Many dive in without fully understanding the realities of hospitality - a challenge that affects not just individuals, but the industry as a whole. 💡 That’s why, years later, we remain 100% passionate about sharing knowledge…

🤔 How do successful entrepreneurs stay on track in a world full of opportunities? It all comes down to clarity. 💡 Steve Turk, founder of Tangy Management, shares how having a clear mission and core values can help you focus, say “yes” to the right things, and make quick decisions…

What happens when a luxury hotel expert steps into the world of vacation rentals? 🤔 From his 24 years in luxury hotels, Steve has brought game-changing guest experience strategies to vacation rentals, blending hospitality standards with the flexibility that guests love. In this episode, Steve shares how he: 🔨 Builds…

In this episode, we sit down with Steve Turk, founder of Tangy Management, a vacation rental management company known for its unique hotel-inspired approach to hospitality. With over 24 years of experience in luxury hotels, Steve brings a fresh perspective to the vacation rental industry, blending high standards from the…

⭐ This week, we’re excited to bring you a special episode recorded live from Scale Italia 2024 in beautiful Florence, Italy! ✨ Join Alex & Annie as they sit down with industry leaders to unpack the latest trends, tech innovations, and challenges shaping the future of vacation rentals and property…

⭐ This week, we’re thrilled to bring you a special episode recorded on the floor at Scale Italia 2024! Join us as we dive into the latest in vacation rental tech, AI innovations, and the unique challenges of Europe’s short-term rental market. 📍 Hear from industry leaders Cristiana Carpini, Deborah…

This week, we’re coming to you live from the heart of Florence, Italy, where Alex & Annie attended Scale Italia 2024! In this special on-the-ground episode, we bring you a dynamic mash-up of conversations with some of the most influential figures in the vacation rental and property management industries. Hear…

⭐ In the vacation rental world, it's easy to get caught up in maximizing revenue. But what can truly set you apart is creating unforgettable experiences for your guests. 💡 This oldie but goodie story shows how one property went above and BEYOND for their guests in the early days…